September 11, 2018

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Premium Subscriber Auto-Renewal Issue (October 11, 2019)

October 12, 2019

Because we are migrating to a different primary payment provider, some subscribers premium plans will not be automatically renewed at the end of their membership period. 

 

This update does not affect Premium Members using PayPal as their payment platform.

 

For any subscribers who started their non-PayPal subscription before September 27th 2019:

 

Your paid subscription will not automatically renew at the end of your monthly Membership period. This will not affect your current access to the Members Videos. Once your 30-day membership comes to an end, you will lose access to the videos and you will just need to resubscribe to the Premium Members channel one more time. We hope to see you back as a Premium Member soon. You will be able to you use your same current login information that you have and just resubscribe to the channel.

 

With our new, more reliable payment provider, this should be the last time to need to do this. I apologize for any inconveniences. I would like to personally thank you for your support. You make all this possible.